Privacy Policy
What information we collect
When you send an enquiry, place an order or contact us, we may collect your name, phone number, email address, delivery address, GST details (if you want a GST invoice) and the products or services you ask about. If you pay online, the payment is handled by our payment gateway; we do not store your card, UPI PIN or net-banking details.
Like most websites, we may also collect basic technical data such as browser type, device and pages visited, using cookies or analytics tools.
How we use it
- To reply to your enquiry and confirm price and availability.
- To process, deliver and invoice your order.
- To provide installation, repair and after-sales support.
- To send order or service updates. We send promotional messages only if you agree to receive them.
- To improve our website and services.
Who we share it with
We do not sell your personal information. We share it only where needed to serve you: courier and delivery partners, our payment gateway, and brand service centres when we help with a warranty claim. We may also share it if required by law.
Cookies
Cookies help the website work and help us understand how it is used. You can block cookies in your browser settings, but some parts of the site may not work properly.
How long we keep it and how we protect it
We keep your information only as long as needed for the purposes above and for accounting and legal requirements, and we use reasonable technical and organisational measures to protect it.
Your choices
You can ask us to correct or delete your personal information, or to stop sending promotional messages, by writing to [email protected]. We will respond within a reasonable time, subject to records we must keep by law.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with its date.
Contact us
Sai Hitech Solutions, 5th Floor, 83, Devi Market, SP Mukherjee Road, Kalighat, Kolkata-700026, West Bengal, India
Phone / WhatsApp: +91 90514-16120
Email: [email protected]
Frequently Asked Questions
What personal information does Sai Hitech collect?
Your name, phone number, email, delivery address and GST details when you enquire or order, plus basic technical data such as browser and pages visited.
Do you sell my personal information?
No. We share it only with delivery partners, our payment gateway and brand service centres when needed to serve you, or if the law requires.
Do you store my card or UPI details?
No. Online payments are handled by the payment gateway and we do not store card, UPI PIN or net-banking details.
How can I ask you to delete my data?
Write to [email protected] and we will respond within a reasonable time, subject to records we must keep by law.
Sai Hitech Solutions supplies computer hardware and gaming accessories, and provides CCTV, biometric, networking and laptop repair services in Kolkata and across West Bengal.
Call us for price & support+91 90514-16120